Log my Care Competitive Intelligence & Landscape

Log my Care (logmycare.co.uk) is a UK-based technology company that provides care management software designed to help care providers deliver proactive, person-led care. The company's mission is to transform social care through intuitive, proactive, and deeply human technology, recognizing the pressures faced by care teams and the limitations of outdated systems [https://www.logmycare.co.uk/about]. Founded by Sam Hussain (CEO) and Adam Hurst (CTO), Log my Care develops a connected platform that offers real-time oversight of care operations, aiming to move modern care organizations towards a more proactive approach [https://www.logmycare.co.uk/]. The company operates under LMC Software Limited, registered with company number 10904934 [https://www.logmycare.co.uk/policies/care-office-privacy-policy].

Log my Care offers a comprehensive suite of features within its platform, including Care Office and Carer App functionalities. Key features encompass care plans, incident management, positive behavior support, risk assessments, daily logs, outcomes and goals tracking, handovers, and to-dos. The platform also provides add-ons such as rostering, eMAR (electronic medication administration records), and a family app. Furthermore, it integrates with various systems like PainChek, GP Connect, London Care Record, and offers an Open API and BI Reporting. The software is tailored for different care types, including domiciliary care, residential care, supported living, nursing homes, and learning disabilities, catering to providers of all sizes, from new to large multi-site organizations [https://www.logmycare.co.uk/].

The company prides itself on an intuitive system designed for smooth adoption, minimizing heavy training for staff. It emphasizes a single, connected system to avoid fragmented tools and "integration overload." Log my Care positions itself as a partner that listens and evolves with its users, actively shaping its system based on provider feedback to meet current needs [https://www.logmycare.co.uk/]. It is an assured supplier of digital social care records (DSCRs) and is associated with organizations such as the Care Software Providers Association (CASPA), National Care Association (NCA), and National Care Forum (NCF) [https://www.logmycare.co.uk/about/partnerships]. Trusted by over 2,000 care providers, Log my Care supports organizations in achieving efficiency, cost savings, and centralized data management [https://www.logmycare.co.uk/book-demo].

Log my Care (logmycare.co.uk) offers a comprehensive care management software designed for modern care organizations in the UK, aiming to provide real-time oversight and proactive care. The platform is built to be intuitive, ensuring smooth adoption by care teams without extensive training [logmycare.co.uk]. It centralizes all care operations, eliminating the need for fragmented tools and integration overload, making it a unified system for care delivery and service efficiency [logmycare.co.uk]. Their offerings cater to various provider sizes and care types, including domiciliary care, residential, supported living, and nursing homes [logmycare.co.uk].

Log my Care provides a flexible pricing structure with two main plans: Starter and Pro [logmycare.co.uk/pricing]. The Starter plan is entirely free for care providers with fewer than 10 service users and includes essential features like login, task management, logs, advanced access security, and charts [logmycare.co.uk/pricing]. For providers with more than 10 service users, the Pro plan is available, encompassing all features from the Starter plan plus additional functionalities such as incident follow-up and reporting, as well as optional add-ons like Rostering, eMAR, and the Family App [logmycare.co.uk/pricing]. The company emphasizes its commitment to helping care services save money and reduce risk by transitioning to digital solutions, especially for smaller and new providers [support.logmycare.co.uk/en/articles/1584269-how-much-does-it-cost].

Log my Care has adjusted its pricing model over time to better reflect the value of its services. Effective April 26, 2022, the company transitioned from a flat-rate pricing model to a client-based model, where care providers are billed based on the number of active service users on their platform, rather than a flat fee per module [logmycare.co.uk/blog/new-pricing-model]. Further changes were implemented as of July 1, 2024, as part of a restructuring to better align pricing with the value of their products and services [support.logmycare.co.uk/en/articles/9497144-repricing-faq]. Key features across its plans include comprehensive care plans linked to risk assessments and goals, incident management, positive behavior support, daily logs, and options to add photos and videos to electronic logs for detailed care delivery records [logmycare.co.uk/features].

While specific numbers on recent hiring trends and layoffs are not publicly detailed by Log my Care, their strategic direction strongly suggests a focus on growth and expanding their team, particularly in areas that enhance customer experience and technological innovation. The company's "About Us" section and "Meet the Team" page highlight a growing group of professionals dedicated to transforming social care with intuitive technology logmycare.co.uk/about. Key personnel, including founders Sam Hussain (CEO) and Adam Hurst (CTO), along with Customer Success executives and managers, indicate a commitment to both leadership and direct client support logmycare.co.uk/about/meet-the-team.

The company's recent successful funding round of £3.25 million further signals an intent to invest in expansion and product development logmycare.co.uk/blog/weve-raised-ps3-25-million-to-help-care-providers-go-digital. This capital infusion is likely to fuel hiring in areas critical to their mission, such as engineering, sales, and customer success, to support their platform's evolution and reach more care providers. Their stated commitment to constant innovation and building their platform "in step with the evolving needs of social care" underscores a need for ongoing talent acquisition to achieve these goals logmycare.co.uk/about.

Log my Care emphasizes an Equal Opportunities policy, ensuring a diverse and inclusive hiring process, free from discrimination logmycare.co.uk/policies/equal-opportunities. While the company blog offers tips for recruitment and retention in the social care sector broadly logmycare.co.uk/blog/social-care-column-recruitment, these insights likely reflect their internal approach to building a strong team. The ability to manage team members' contracts directly within their Care Office software also suggests a structured approach to internal HR and team management support.logmycare.co.uk/en/articles/9453234-managing-team-member-s-contracts. Overall, Log my Care's public information points towards a growth-oriented strategy, with hiring focused on scaling their operations and enhancing their care management software.

Log my Care (logmycare.co.uk) has demonstrated strong financial growth and fundraising success since its inception. Founded in 2017 by University of Oxford engineering students Sam Hussain and Adam Hurst, the company has secured substantial investments to fuel its expansion and innovation in the care management software sector. Its care management software is designed to provide real-time oversight and proactive care solutions for various care types, including home care, residential, and supported living services [logmycare.co.uk].

The company has successfully completed multiple funding rounds. In an initial round, Log my Care raised £3.25 million, an achievement that CEO Sam Hussain highlighted as crucial for the company's future vision and growth [https://www.logmycare.co.uk/blog/weve-raised-ps3-25-million-to-help-care-providers-go-digital]. Building on this success, Log my Care secured an additional £3 million in funding from its existing investor, Mercia Ventures. This latest investment is earmarked for expanding support within the learning disability and home care sectors, showcasing the company's commitment to continuous development and market penetration [https://www.logmycare.co.uk/blog/weve-raised-further-3-million-to-expand-our-support-in-the-learning-disability-and-home-care-sectors].

Log my Care also refined its pricing model in April 2022, transitioning from a flat-rate fee to a client-based model where care providers are billed based on the number of active service users. This change aims to better reflect the value of their services and products and cater to providers of varying sizes, from those with fewer than 10 service users to larger operations requiring advanced features and add-ons like rostering and eMAR [https://www.logmycare.co.uk/blog/new-pricing-model]. The company's focus on saving providers time and money through its strategic digital care management system further underscores its value proposition and financial health [https://www.logmycare.co.uk/blog/how-log-my-care-saves-you-time-and-money]. Their recognition in the TechRound100 2024, securing the 14th spot, further validates their impact and innovative approach within the UK and European startup landscape [https://www.logmycare.co.uk/blog/celebrating-our-techround-100-win].

Log my Care (logmycare.co.uk) actively engages with the care community through various events, primarily focusing on educational webinars and participation in key industry conferences. The company hosts numerous on-demand webinars that cover essential topics in social care, such as CQC updates, inspection protocols, and best practices. These webinars feature industry experts and Log my Care leaders, providing practical guidance on topics like "The CQC download with Louie Werth" and "Navigating the new CQC assessment landscape" Log my Care: Webinars.

Beyond CQC-focused content, Log my Care also offers webinars addressing critical operational aspects of care management. Examples include "Top tips on rostering in care," which was also presented as a talk at the Care Show Birmingham 2024, and "Using smarter rostering for efficient care operations," showcasing their new Rostering add-on Log my Care: Rostering Webinar. Other webinar topics cover integrating technology for proactive care, mastering CQC inspections with digital systems, and leveraging GP Connect for more informed care delivery Log my Care: GP Connect Webinar.

The company also makes its presence felt at significant industry events like the Care Show Birmingham. In 2023, Log my Care participated in and discussed important changes within the care sector, including the CQC framework Log my Care: Care Show Birmingham 2023 Round-up. Their involvement in these events and extensive webinar series demonstrates Log my Care's commitment to supporting care providers with knowledge, tools, and best practices to enhance care delivery and operational efficiency.