Ship&co Competitive Intelligence & Landscape

Ship&co aims to automate and streamline domestic and international shipping operations, saving businesses up to 90% of their time on shipping tasks [https://shipandco.com/].

Ship&co offers two primary solutions: a web application and an API service. The Ship&co web application allows users to register their EC stores and carrier accounts to print shipping labels in minutes, integrating with major domestic Japanese carriers like Yamato Transport, Sagawa Express, and Japan Post, as well as international carriers such as FedEx, DHL, and UPS [https://shipandco.com/]. This eliminates the need for CSV files or separate software for each carrier, making the process efficient and error-free [https://shipandco.com/en/app].

For businesses seeking deeper integration, the Ship&co API solution enables seamless connection with multiple carriers, facilitating shipping label creation, rate comparison, and shipment tracking within existing systems [https://www.shipandco.com/en/api]. This is particularly beneficial for managing shipping across multiple warehouses.

Ship&co supports a comprehensive list of carriers, including Japan Post, Sagawa Express, Yamato Transport, Seino for domestic Japan, and global carriers like DHL, FedEx, and UPS [https://developer.shipandco.com/en/]. The platform automates order synchronization from various e-commerce platforms like Shopify, Amazon, and eBay, allowing centralized management of shipping for all orders [https://support.shipandco.com/hc/en-us/articles/22564603682841-What-is-Ship-co]. The company provides a 30-day free trial for its services, emphasizing ease of use and dedicated support [https://shipandco.com/].

For those interested in exploring Ship&co's capabilities, a free 30-day trial is available without requiring a credit card [https://www.shipandco.com/en/pricing]. The per-label pricing varies based on monthly volume. For instance, processing 1-50 labels per month costs ¥22 (or $0.17 / €0.16) per label. While specific higher-volume tiers are not fully detailed, the system is designed to scale with a business's needs, adjusting charges automatically based on actual usage [https://www.shipandco.com/en/pricing].

The core offerings of Ship&co include a WEB application for easy shipping management and an API service for integrating label generation and tracking into existing systems [https://www.shipandco.com/en/app]. Both solutions support major domestic Japanese carriers like Yamato Transport, Sagawa Express, and Japan Post, as well as international carriers such as DHL, FedEx, and UPS [https://www.shipandco.com/en/api]. The API is built on RESTful principles, providing features for shipment creation, rate calculation, and tracking, making it a powerful tool for logistics DX [https://support.shipandco.com/hc/en-us/articles/360014536734-How-to-use-Ship-co-API].

A notable job opening is for a Business Development & Partnership Manager in Kyoto. This role is crucial for accelerating Ship&co's business growth, focusing on building partnerships and expanding its customer base. The ideal candidate is expected to have experience in customer service, strong communication skills, an interest in IT and software, a proactive approach to problem-solving, and preferably business-level English proficiency. These requirements highlight Ship&co's commitment to delivering excellent customer support and fostering international collaboration within its diverse team [https://www.shipandco.com/ja/recruitment].

Ship&co's hiring patterns indicate a strategic emphasis on expanding its core business of providing a cloud-based shipping label issuance system and API for e-commerce and enterprise clients. As a global multi-carrier shipping platform, the company aims to streamline domestic and international shipping for businesses, supporting major carriers like Yamato Transport, Japan Post, Sagawa Express, DHL, FedEx, and UPS [https://www.shipandco.com/]. The recruitment for roles like the Business Development & Partnership Manager aligns with their goal of further integrating with various e-commerce platforms and carriers, ensuring their solution remains robust and widely accessible [https://www.shipandco.com/en/app].

Ship&co employs a usage-based billing model, meaning customers are charged based on their actual monthly usage rather than fixed subscription plans. This transparent system eliminates the need for users to predict shipment volumes or manually adjust their plans. This approach will be formally implemented as a new usage-based pricing system starting February 20th, 2026, marking a significant update to their financial structure.

While specific revenue figures, detailed funding rounds beyond initial capital, valuations, or acquisition activities are not publicly disclosed, Ship&co's continued operation since 2010 and its implementation of a flexible billing model suggest a stable and evolving financial health. The company's focus on automating shipping for EC businesses and integrating with major carriers like Yamato Transport, Japan Post, Sagawa Express, DHL, FedEx, and UPS indicates a strong position in the e-commerce logistics software market.

The company's E-commerce Connect events are a cornerstone of its community engagement, designed to foster connections between online sellers and service providers. The first E-commerce Connect meetup was held in Singapore on August 1, 2019, highlighting Ship&co's expansion into Southeast Asia. Subsequent events have taken place in Tokyo, including the 3rd E-commerce Connect Event on February 25, 2020. These events frequently feature insights from Ship&co's CEO, Thomas Bertrand, on how their software and API can streamline operations.

Ship&co also hosts larger, more comprehensive partner events under the E-commerce Connect banner. The Ship&co E-commerce Connect event in Kyoto, scheduled for October 24, 2024, is set to be the second and largest full-day event of its kind in Kyoto, bringing together Shopify partners, sellers, and e-commerce companies to discuss industry trends and strategies. Looking ahead, Ship&co E-Commerce Connect will return to Kyoto on October 30–31, 2025, welcoming international partners and Japanese e-commerce leaders for two days of exchange, learning, and growth, with speakers from Europe, Vietnam, and other regions sharing actionable strategies for domestic and global scaling.

Beyond these larger conferences, Ship&co also organizes more intimate meetups, such as the Ship&co meetup in Kyoto on April 21, 2023, which was partnered with FedEx Express and provided valuable learning and networking opportunities for Shopify merchants. Similar meetups have been held in Fukuoka (July 6, 2023) and Tokyo (June 7, 2023, and December 6, 2023), underscoring Ship&co's commitment to supporting and growing the e-commerce ecosystem across Japan and beyond.