TrekkSoft Competitive Intelligence & Landscape

TrekkSoft's core products and services are designed to cover all customer touchpoints. These include a Booking Engine optimized for conversions and compatible with any device, a Point of Sales (POS) system that turns any mobile device into a sales counter for in-store bookings, and a comprehensive Back Office Tool for managing bookings and automating workflows from a single platform [trekksoft.com]. They also offer an integrated payment gateway called Payyo, specifically designed for tour and activity businesses, enabling global online payments [trekksoft.com].

Furthermore, TrekkSoft provides a robust Channel Manager to build distribution networks by connecting to popular Online Travel Agencies (OTAs) and marketplaces, ensuring automatic booking synchronization to prevent overbooking [trekksoft.com]. They also facilitate partnerships with Agents and Resellers, allowing operators to work with travel agents, hotel concierges, and tourist information points to reach travelers both locally and internationally [trekksoft.com]. The company caters to a wide range of activities, including outdoor tours, watersports, destination companies, and bus tours [trekksoft.com/en/about-trekksoft].

With offices in Zug, Switzerland, and Barcelona, Spain [trekksoft.com/en/contact], TrekkSoft operates under the Tourism Software Group (TSG), an entrepreneurial SaaS group [tourismsoftwaregroup.com]. The company is led by CEO Philippe Willi [trekksoft.com/legal/] and is committed to guiding businesses to success through digital best practices and comprehensive onboarding [trekksoft.com/en/newsroom/media-kit]. They offer solutions tailored for small businesses to accelerate growth and advanced tools for larger businesses to scale and optimize conversions [trekksoft.com].

TrekkSoft is trusted by over 2000 activity providers worldwide, boasting a 4.5/5 rating on Capterra. The platform's core offerings include a conversion-optimized booking engine, a Point of Sale (POS) system for in-store bookings, a robust back-office tool for centralizing operations, an integrated payment gateway called Payyo, a channel manager for distribution, and tools for working with agents and resellers.

TrekkSoft provides various subscription packages, charged annually, with plans tailored to different business needs. While specific plan names like "Essential" and "Accelerate" have been mentioned, their pricing page currently highlights a plan starting at €49/Month [https://www.trekksoft.com/en/pricing]. This plan includes essential features such as unlimited user accounts, 10 agent accounts, one hour of dedicated training, the ability to offer rental items and add-ons, an integrated payment gateway, POS & Mobile POS App, discount code creation, gift card acceptance, and a free website builder. It's important to note that a 3% or €0.50 commission per booking applies for OTA channels [https://www.trekksoft.com/en/pricing]. The

While specific recent hiring trends or notable job openings are not explicitly detailed, TrekkSoft's focus on accelerating and scaling businesses for tour operators implies a continuous need for talent in areas that support these goals, such as product development, sales, and customer support [https://trekksoft.com/]. The company provides resources like an onboarding checklist for new hires, which teaches them how to effectively use TrekkSoft to manage bookings and customer information, indicating a structured approach to integrating new team members [https://www.trekksoft.com/en/library/checklist-onboarding-new-hires].

There is no information available indicating any layoffs at TrekkSoft. The company's continuous growth since its founding and its expansion into being the largest provider of booking and channel management software in Europe suggest a stable and expanding workforce [https://www.trekksoft.com/careers]. This is further supported by their active customer support, sales inquiries, and demo request options [https://www.trekksoft.com/en/contact], all of which require dedicated personnel. The consistent mention of "transforming the tours and activities market" and serving thousands of activity providers worldwide signals a strategic focus on sustained development and client acquisition, likely necessitating ongoing talent acquisition rather than reductions.

TrekkSoft offers comprehensive sales, turnover, and cash flow reports, allowing tour and activity operators to track total sales by booking date and channel, analyze performance across different sales channels (e.g., agent, API, website, mobile app), and gain insights into their financial health. The platform also provides a Business Intelligence overview for in-depth tour analytics, enabling comparisons of current and previous year sales, and sales based on activity or market.

TrekkSoft's financial infrastructure is further supported by its integrated payment gateway, Payyo. The Payyo Accounting Report provides detailed information on payment gateway transactions and payouts, offering transparency into commissions and financial reconciliation. This internal financial management capability for its clients underscores TrekkSoft's commitment to supporting the financial growth and operational efficiency of the 2000+ activity providers who utilize their booking solutions.

Regarding fundraising and M&A activity, TrekkSoft is part of the Tourism Software Group (TSG), an entrepreneurial SaaS group. While specific funding rounds for TrekkSoft itself are not detailed, its inclusion within TSG suggests a strategic approach to growth and market consolidation within the tourism software industry. Philippe Willi, a co-founder of TrekkSoft, also holds positions on the boards of other companies like Outdoor Interlaken and Bus2Alps, indicating a broader engagement in the tourism and internet agency sectors.

The company also hosts educational workshops and webinars focused on distribution and sales. For instance, the "How to work with Incoming Tour Operators" workshop equips tour and activity providers with knowledge on building profitable partnerships and exploring new distribution channels [Source: https://www.trekksoft.com/en/resources/webinars/work-with-incoming-tour-operators]. Other webinars, such as "Sell everywhere using different booking tools," highlight how operators can leverage various booking solutions to expand their reach and manage bookings efficiently [Source: https://www.trekksoft.com/en/resources/webinars/sell-everywhere].

TrekkSoft's webinar series extends to detailed product demonstrations and strategic business advice. They offer introductions to their key features, such as the "Introduction to TrekkSoft's POS Desk," demonstrating how operators can streamline booking processes and manage operations seamlessly [Source: https://www.trekksoft.com/en/resources/webinars/introduction-to-trekksofts-pos-desk]. Additionally, they provide expert guidance on crucial business aspects like "Pricing for Recovery with Josh Oakes," which addresses common pricing mistakes and strategies for navigating industry challenges [Source: https://www.trekksoft.com/en/resources/webinars/pricing-for-recovery]. The company also hosts annual recaps and roadmaps, as seen in their January 18th webinar, which provided a live demonstration of 2022 product updates and an outlook for 2023 [Source: https://support.trekksoft.com/recap-2022-product-updates].