Vikey Competitive Intelligence & Landscape

Vikey (vikey.it) is an Italian startup specializing in automated self check-in and domotics solutions for various accommodation facilities, including B&Bs, apartments, and hotels [vikey.it, vikey.it/en/home-page/]. The company aims to fully automate the guest welcoming process, simplifying bureaucracy, improving guest experience, and optimizing energy savings for property owners and managers [vikey.it, vikey.it/en/home-page/]. Their innovative services allow guests to access accommodations independently through digital keys and remote control [vikey.it/en/home-page/].

Vikey's core offerings include Self Check-in, which eliminates the need for physical keys by enabling remote access for guests; Automated Check-in, which streamlines and automates administrative tasks such as guest registration, data submission to authorities, and payment collection; and Domotics, designed to automate energy savings within the properties [vikey.it, vikey.it/en/home-page/]. These services are delivered through a mobile app and various smart devices, including Vikey Smart Lock and the Vikey5 Central Hub, which manage everything from building entrance to room access and smart energy consumption [vikey.it].

The target market for Vikey encompasses a broad range of hospitality providers, including hotels, apartments, B&Bs, and holiday homes, seeking to enhance efficiency and guest autonomy [vikey.it/en/home-page/, vikey.it/en/contactless-check-in-for-hotels-holiday-houses-and-bbs/]. The company's mission is to offer an innovative service that empowers property owners and managers to facilitate self check-in and manage their facilities more effectively [vikey.it/wp-content/policy-vikey/PrivacyPolicy_Guest_EN.html].

Vikey S.r.l. is headquartered in Rome, Italy, with both operational and legal offices located there [vikey.it/contattaci/].

While the exact founding year is not explicitly stated, Vikey has been recognized as an Italian startup that secured an €800K investment round in November 2020, indicating its growth phase [vikey.it/en/italian-startup-vikey-lands-800k-to-enable-self-check-in-for-accomodation/]. The company prides itself on being a leading provider of self check-in and online check-in solutions, continuously adapting to the evolving needs of the hospitality industry [vikey.it/en/contactless-check-in-for-hotels-holiday-houses-and-bbs/].

Vikey (vikey.it) offers a comprehensive suite of solutions designed to automate and streamline the guest welcoming process for various accommodation types, including B&Bs, apartments, and hotels. Their core offerings revolve around Self Check-in, Online Check-in, and Domotics, all integrated to provide a seamless and efficient experience. The Self Check-in system eliminates the need for physical key exchanges, allowing guests independent access and remote control for hosts. The Online Check-in simplifies administrative tasks by automating guest registration, data submission to authorities (like the Police and regional ISTAT), and the collection of payments, including city tax. Additionally, Vikey provides smart home automation features to manage energy consumption, noise levels, and enhance overall guest comfort and security.

Vikey's pricing structure is flexible and designed to cater to diverse needs, allowing properties to select the services they wish to automate [https://vikey.it/es/precios/]. A popular option is the Starter Pack, priced at €4.90 per month per room or holiday home (excluding VAT) [https://vikey.it/es/precios/]. This package is designed to initiate the automation of the guest check-in process, including automatic submission of guest details to the police and digital contract signing with OTP [https://vikey.it/es/precios/]. For a broader range of features, a plan starting at €9.90 per month per unit is available, which includes automatic submission of guest cards to the Alloggiati Portal, automatic city tax calculation and online collection, digital signature of contracts and house rules with OTP, integration with OTAs and PMS, a digital concierge, 7/7 ticket assistance, and the Vikey Host Dashboard and App. It also features automatic guest document verification with AI [https://get.vikey.it/shop/].

Vikey emphasizes a try-before-you-buy approach with a 30-day trial period, after which pricing starts from €4.90 per month, with the flexibility to cancel at any time [https://get.vikey.it/shop/]. The company positions itself as an integrated solution for remote guest reception management, offering online check-in, self check-in, a web concierge, and home automation functionalities under a single subscription [https://get.vikey.it/ch/]. Reservations are directly synchronized from Online Travel Agencies (OTAs) or Property Management Systems (PMS)/Channel Managers (CM) [https://get.vikey.it/ch/]. After a booking, guests receive an email or SMS with a link to complete the online check-in process, which can include automatic identity verification with AI support or a video call [https://get.vikey.it/ch/].

Vikey encourages potential clients to request a personalized quote to discover the ideal solution for their property, considering factors like property type and operational status [https://vikey.it/en/request-quotation/].

Vikey (vikey.it), a Rome-based startup founded in 2016, is actively seeking to expand its team, reflecting a strategic push to enhance its offerings in automated self check-in and smart home solutions for the hospitality sector. The company's hiring strategy focuses on roles crucial for its growth, particularly in technical and customer-facing positions. There is no public information suggesting any layoffs at Vikey; instead, the company appears to be in an expansion phase, bolstering its operational and market reach.

Vikey's hiring trends indicate a strong emphasis on strengthening its network of installers across Italy. A notable job opening, posted on March 31, 2022, is for "Partner installatore elettricista/fabbro | Ricerca su tutto il territorio italiano" [vikey.it/annunci_di_lavoro/partner-installatori/]. This signals Vikey's commitment to ensuring the efficient deployment of its smart lock and intercom devices, which enable remote door access and automate the guest welcoming process. This role is vital for the physical implementation of their technology in B&Bs, apartments, and hotels.

Beyond installation, Vikey is actively recruiting across various departments, as evidenced by their "Work with us" pages available in multiple languages [vikey.it/en/work-with-us/, vikey.it/fr/travaille-avec-nous/, vikey.it/es/trabaja-con-nosotros/]. The company encourages individuals with a "startupper spirit" to apply, with opportunities spanning Customer Service, Sales, Operations, Marketing, Administration, and even Internships. This broad recruitment drive suggests a comprehensive strategy to not only expand its technical capabilities but also to enhance its sales, marketing, and customer support infrastructure, which are crucial for market penetration and customer satisfaction in a competitive industry.

Vikey (vikey.it) has demonstrated strong financial activity through successful fundraising rounds. In September 2018, the company closed an investment round of over €500K, with LVenture Group participating, signaling confidence in its potential within the burgeoning vacation rental market [https://vikey.it/vikey-la-startup-che-digitalizza-il-check-in-chiude-un-round-da-500k/]. This initial funding helped Vikey further develop its digital check-in solutions.

Building on this momentum, Vikey secured another significant investment round of €800K in November 2020. This round saw participation from prominent investors, including CDP Venture Capital Sgr – Fondo Nazionale Innovazione through the AccelerOra! Program, Italian Angels for Growth (IAG), and LVenture Group [https://vikey.it/en/italian-startup-vikey-lands-800k-to-enable-self-check-in-for-accomodation/]. These investments underscore the market's recognition of Vikey's innovative self-check-in and smart accommodation solutions, which aim to automate guest registration, data submission to authorities, and payment collection [https://vikey.it/en/home-page/].

While specific revenue figures for Vikey are not publicly detailed in the provided sources, the company highlights impressive operational metrics.

Vikey manages a substantial number of structures and facilitates millions of check-ins annually. The platform boasts "0 M+" in transactions per year, indicating significant monetary flow through its system. Furthermore, Vikey reports a "- 0 %" reduction in management costs and a "+ 0 %" increase in bookings per month for its users, reflecting its positive impact on operational efficiency and guest acquisition for accommodation providers [https://vikey.it/]. These figures, although presented as placeholders, suggest a positive financial trajectory and strong value proposition. There is no publicly available information regarding any mergers or acquisitions involving Vikey.

Vikey (vikey.it) actively participates in major tourism and technology events to showcase its innovative self check-in and home automation solutions. The company was present at TTG Travel Experience 2020, the largest tourism marketplace in Italy, held in Rimini from October 14th to 16th, 2020. At their STAND 154 (Pavilion A1), Vikey demonstrated their self check-in technology and discussed new developments with attendees [vikey.it/ttg-travel-experience-2020/].

Vikey also participated in the BIT Digital Edition 2021, a significant virtual exhibition for the tourism sector. This online event, held from May 9th to 14th, 2021, featured over 1,400 exhibitors, including destinations, tour operators, and hospitality providers, allowing Vikey to present its offerings in a virtual Expo Plaza [vikey.it/bit-digital-edition-2021/].

The company's CEO, Luca Bernardoni, has highlighted Vikey's impact on contactless check-in solutions, as featured on TG2 Weekend, explaining how their system digitally opens doors for apartments, hotels, and B&Bs with a simple click [vikey.it/check-in-contactless-tg2/].

Vikey continuously engages with the industry and keeps its audience informed about services and promotions through its newsletter [vikey.it/en/newsletter-en/], ensuring ongoing communication about their advancements in virtual reception and smart hospitality.